Hello, I am Sam

I'm a Community/Marketing Leader with 10+ years in the game industry.

My career focus has been communications, with a creative approach to engaging and developing live communities, but have also worked on producing and project management.

What is more interesting to me? Helping professionals to be happy and independent in their endeavors. I love people, and I believe in leading

I'd like to offer you a challenge.

Ask yourself: without a community, is your game really a game, or is it merely a product?

I'm passionate about indie games, live music, animation, and all nerdy things found at your local comic book shop!

Sam Bandeira

Project/Product Manager

Producer (Publisher)

Live Community Expert

Communications Professional

Phone:

770-549-4022

Email:

samuelban@hotmail.com

EXPERIENCE

2019-To Date

ManagerLive Community and Social Media

SMILEGATE MEGAPORT

Led a team of Community Managers for all live ops and social media reachout.
Develop challenging, yet achievable KPI's pushing the company's outreach and transparency with players.
Created and expanded the Twitch Channel (25k+ Followers).
Created and expanded the Discord server (50k+ Members) while managing volunteers for mods.
Produced the Epic Seven Online Fest - a 7 hours live show on Twitch and YouTube (Peak of 9,000 live viewers)
Developed and managed an Influencers Policy, serving 15 Epic Seven influencers approved.
Coordinated and managed participations at international game conventions (BGS 2019)
Promoted community-focused reports to Devs during a crisis, supporting an increase in Google Play Rating from 3.8 - 4.32.

2016-2019

Associate Producer

Gamevil Com2us Inc.

Managed all Summoners War live operations team.
Developed and executed the Summoners War Tour of Americas, 2019.
Created the influencer outreach concept SW Idol.
Created an influencer policy to support relations between the company and influencers.
Coordinated and managed participations at international game conventions (BGS 2015, 2016, 2017, 2018)
Developed and executed tournament logistics and events for the Summoners War Championship 17.
Founder of Summoners War Official Twitch channel.

2014-2016

Localization Manager

Com2us USA In.

Managed the LATAM Localization team through the Portuguese and Spanish scripting of over 9 titles.
The team was also responsible for the LATAM Facebook and Twitch communities for Summoners War.

2023 to Current

Live Community Manager

thatgamecompany

Requested to lead a team of Junior CMs from Korea and Indonesia, boosting social engagement in those regions as high as 80%.
Acted as the voice of the company, whether through live streams, events, or videos.
Main CM to lead live operations. Supported producers by creating policies, and managing execution plans for communications.
Served as stage manager at live events and producing panels for the show.
Trained new hires to operate independently, while focusing on the brand’s best interests.

2022 to 2023

Social Media Manager

thatgamecompany

Redesigned the tone of content in Sky: Children of the Light social media presence increasing post engagement by 24% and increasing Shares in 4%.
Lead coverage of international events while remotely, managing a team of local CMs to tell compelling and interesting stories through social media.
Bumped streaming content to a new level of quality: Creating gameshows/interviews/and revamping the visual engagement of live streams.

2019 to 2022

Head of Community

SMILEGATE MEGAPORT

Managed a team of 7 Community Managers, coordinating content and performance to multi-platform Social Media.
Implemented SCRUM principles within the Social Media team for organization and scheduling purposes
Metrics analysis focus on data-oriented result.
Setting yearly KPIs for Socials, while guiding the team with strategy and data-oriented strategy.
Experience with project management and communication tools such as JIRA and Confluence.
Member of the Customer Relation Task Force, orienting the team for best practices in addressing the community through events and socials.
Developed the company’s influencer policy, while also being responsible for all influencer relations.

2016-2019

Associate Producer

Gamevil Com2us Inc.

Managed the Summoners War Production Team in all live operations.
Acted as Sr. Content Creator for all Social Media, focusing in Data based content.
Creator of the Summoners War "Showdown" (55k views reach): https://bit.ly/37UmVUg
Developed and executed the SW Tour of America - a series of community meet-ups across North and South America.
Created an influencer’s policy and supported all communication and scheduling between the company and Influencers.

2014-2016

Community Manager

Com2us USA Inc.

Managed the Global and the Brazilian Community through the life cycle of Summoners War.
Coordinated participation at international game conventions (BGS 2015, 2016, 2017).
Worked on the development and execution of the Summoners War World Championship 17.
Co-founded the Com2usUSA Twitch Channel and all its content (2014-current).
Managed the LATAM Localization team through the Portuguese and Spanish scripting of over 9 titles.